Refund policy
Return & Exchange Policy
At Babify Store, your satisfaction is our priority. We strive to make every shopping experience smooth, simple, and worry-free.
Returns & Exchanges
We offer a 7-Day Return & Exchange Policy from the date your order is delivered.
To be eligible for a return or exchange:
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The product must be unused, unwashed, and in its original packaging.
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A proof of purchase (order number or receipt) is required.
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For both returns and exchanges, all shipping charges will be borne by the customer. These charges are non-refundable.
Easy Pickup Service
No need to visit a courier office.
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Our rider will collect the parcel directly from your doorstep.
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This pickup service is available for both returns and exchanges.
How It Works
Return Request
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Contact our support team.
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Our rider will pick up the parcel from your address.
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Once we receive and inspect the item, your refund will be processed.
Exchange Request
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Contact our support team.
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We will dispatch the replacement product.
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Our rider will deliver the new item and collect the old one at the same time.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
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Please report it within 24 hours of delivery.
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Share clear photos of the product and packaging.
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We will provide a replacement or a full refund, as applicable.
Need Help?
Phone: 0331-3459307
Email: babifystore.pk@gmail.com
Our support team is always happy to assist you.